The term User refers to any natural or legal person who visits the Site or interacts in any way with BLOOMLY.
BLOOMLY determines all the technical, legal and organizational means and purposes for processing Users’ personal data. BLOOMLY undertakes to take all the necessary measures to ensure that personal data is processed in accordance with the law of July 30, 2018 on the protection of individuals with regard to the processing of personal data (hereinafter, “The Law”) and the European Regulation of April 26, 2016 on the protection of personal data with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR” ).
BLOOMLY is free to choose any natural or legal person who processes Users’ personal data at their request and on their behalf (hereinafter the “Subcontractor”). Where applicable, BLOOMLY undertakes to select a Subcontractor offering sufficient guarantees as to the technical and organizational security measures for the processing of personal data with regard to the Law and the GDPR.
2. WHAT PERSONAL DATA IS PROCESSED AND WHERE DOES IT COME FROM?
Use of the Site by Users or any interaction with BLOOMLY may result in the communication of personal data. The processing of this data by BLOOMLY or by service providers acting in its name and on its behalf will comply with the Law and the GDPR.
The personal data that will be processed are as follows:
- identification data: name, first name, private address, e-mail address, telephone, gender, date and place of birth, nationality, identity photograph;
- bank details: bank account number;
- data related to food or lifestyle
Personal data will be processed by BLOOMLY in accordance with the following purposes:
- when you visit the Site (in particular via Cookies);
- when you contact BLOOMLY (in particular via the contact form, the appointment form, questionnaire or any other offer);
3. WHY IS THIS DATA PROCESSED? WHAT ARE THE PURPOSES?
The purposes of processing personal data are as follows:
- allow the follow-up of a first contact or a request for information;
- fix an appointment ;
- allow the preparation of a contract or an order and ensure its follow-up;
- allow sharing of service and newsletter offers
- allow the client to obtain a nutritional self-diagnosis and identify the elements to change in the diet or lifestyle
The User has the right to withdraw his consent at any time. The withdrawal of consent does not compromise the lawfulness of processing based on the consent previously given.
5. WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA?
Depending on the purpose pursued, BLOOMLY processes your data on the basis of:
- legal obligations incumbent on it in the course of its activities;
- its contractual or pre-contractual obligations towards the User;
- with the consent of the User.
6. WITH WHOM IS YOUR DATA SHARED?
Personal data may be transmitted to BLOOMLY employees, employees, subcontractors or suppliers who offer adequate data security guarantees, and who collaborate with BLOOMLY in the context of the marketing of products or the provision of services.
In the event that the data is disclosed to third parties for direct marketing or prospecting purposes, the User will be informed beforehand so that he expresses his consent to the use of this personal data.
7. HOW LONG IS THE DATA KEPT?
The Data Controller retains personal data only for the time reasonably necessary to enable the fulfillment of the purposes for which they are processed.
This duration is in all cases less than 5 years.
8. WHAT ARE YOUR RIGHTS?
At any time, the User can exercise their rights by sending an email to firstname.lastname@example.org.
Unless a legal provision or the GDPR does not allow it, the User has the following rights:
- the right of access, at reasonable intervals, including the right to know whether BLOOMLY is processing its data;
- the right to receive, at reasonable intervals, a copy of his data which is the subject of the processing, unless it infringes the rights and freedoms of others;
- the right to have a copy of the data processed;
- the right to rectify the data processed;
- the right to object to processed data;
- the right to limit the processing of processed data;
- the right to erasure of processed data;
- the right to portability of processed data;
- the right to lodge a complaint with the Data Protection Authority (www.autoriteprotectiondonnees.be):
Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Phone. + 32 2 274 48 00
Fax. + 32 2 274 48 35
9. COOKIES POLICY
9.1. General principles
A “Cookie” is a file temporarily or permanently placed on the User’s hard drive when consulting the Website, with a view to subsequent connection. Thanks to cookies, the server recognizes the User’s computer. Cookies can also be installed by third parties with whom BLOOMLY works. Some of the cookies are necessary for the Site to function properly, others improve the User experience. The User can customize or disable cookies by configuring their browser. By using the Website, the User expressly agrees with the management of cookies as described in this article.
9.2. Type of cookies and purposes pursued
Different types of cookies are used by BLOOMLY on the Site:
- “Technical” cookies: they are necessary for the operation of the Site, allow the communication of the data entered and are intended to facilitate the User’s navigation.
- “Statistical and audience measurement” cookies: these cookies allow the recognition of the User and are used to count the number of Users of the Site over a certain period. As long as they also indicate browsing behavior, they are an effective way to improve the User’s browsing experience, by showing him proposals and offers that may be of interest to him. They also make it possible to identify possible bugs on the Site and to correct them.
- “Functional” cookies: these cookies facilitate the use of the Site by retaining certain choices made (for example, username or language).
- “Tracking” cookies: BLOOMLY uses tracking cookies via Google Analytics, to measure User interaction with the content of the Site and to produce anonymous statistics. These statistics allow the Site to be improved.
9.3. Cookie retention period
Cookies are kept for the time necessary to accomplish the purpose pursued. The cookies likely to be stored on the User’s hard drive as well as their retention period are specified in the cookie information function available during the first connection to the Site.
9.4. Managing cookies
For Users with a browser:
- Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
- Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq
- Chrome: https://support.google.com/accounts/answer/61416?hl=fr
- Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
- Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
If the User refuses to allow Google Analytics cookies to be used, they are invited to configure their browser accordingly, on the following Site: http://tools.google.com/dlpage/gaoptout.
The Site may contain links to other websites owned by third parties. The content of these websites and their compliance with the law and the GDPR are not the responsibility of BLOOMLY.
Legal representatives must give their express consent so that the minor can disclose personal data on the Site. BLOOMLY urges people exercising parental authority over minors to promote responsible and secure use of the Internet. The Data Controller cannot be held responsible for having collected and processed the personal data of minors whose consent is not effectively covered by that of their legal representatives or for incorrect data – in particular concerning age – introduced by minors. . Under no circumstances will personal data be processed by the Data Controller if the User specifies that he is under 16 years of age.
BLOOMLY is not responsible for the loss, corruption or theft of personal data caused in particular by the presence of viruses or following computer attacks.
12. APPLICABLE LAW AND COMPETENT JURISDICTION